Privacy Policy

MITS Mobile Application
Effective Date: September 11, 2026
Last Updated: September 11, 2026

Mahendra International School, part of Mahendra Educational Institutions ("MITS", "we", "our", or "us"), operates the MITS mobile application ("App").

This Privacy Policy explains how we collect, use, store, protect, and disclose information when students, parents or guardians, teachers, staff, and other authorized users ("Users") access or use the MITS App.

By using the MITS App, you acknowledge that you have read and understood this Privacy Policy.

Important: The MITS App is intended for authorized school-related educational and administrative purposes. Access to the App and its features may vary depending on the user's role.

1. Information We Collect

Depending on the user's role and the features used, the MITS App may collect or process the following categories of information.

1.1 Account and Login Information

To authenticate users and provide access to appropriate school services, the App may process:

1.2 Student and Academic Information

For students, the App may process school-related information such as:

1.3 Parent or Guardian Information

Where applicable, the App may process:

1.4 Teacher and Staff Information

For authorized teachers and staff, the App may process:

1.5 Messages and Homework

The MITS App may process school-related communication and academic content, including:

This information is used to provide and manage educational and school-related services.

1.6 Device and Technical Information

When the App is used, certain technical information may be processed, depending on the device and services used, including:

This information may be used to maintain App functionality, troubleshoot technical problems, improve reliability, and protect the App from unauthorized or abusive use.

1.7 Push Notifications

The MITS App may use push notification services to deliver school-related notifications, such as:

Push notifications may be delivered through third-party notification infrastructure used by the App.

2. How We Use Information

Information processed through the MITS App may be used for legitimate school and educational purposes, including:

We do not use personal information for purposes unrelated to the services described in this Privacy Policy unless permitted or required by applicable law.

3. Children's Privacy

The MITS App may be used by students who are minors. We recognize the importance of protecting children's personal information.

Student information is processed for legitimate educational, academic, communication, and school-administration purposes. Such information may be provided or managed by the school, parents or guardians, or authorized school personnel.

We do not knowingly use children's personal information for personalized advertising.

We take reasonable measures to protect information relating to students and limit access to authorized persons based on their role and legitimate school-related requirements.

If you believe that information relating to a child has been collected or processed improperly, please contact us using the contact information provided in this Privacy Policy.

4. Sharing of Information

We may provide access to personal information only when necessary to operate the MITS App and provide school services.

Information may be accessed by:

We do not sell users' personal information.

Third-party service providers are expected to process information only for legitimate purposes related to providing their services and in accordance with applicable requirements.

5. Data Security

We take reasonable technical and organizational measures to protect personal information against:

Where appropriate, information transmitted between the App and our servers is protected using secure communication technologies.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements and institutional retention policies.

Backup copies may remain for a limited period until they are securely overwritten or deleted through normal backup-retention processes.

7. Account and Data Deletion

Users may request deletion of their account or personal information, subject to applicable legal, educational, and institutional record-retention requirements.

To request account or personal data deletion, please contact us using the email address below.

Data Deletion Request

Email: mahendraeducation@gmail.com

Please include sufficient information for us to identify the relevant account and process the request.

Certain information may need to be retained where required by law or where necessary to maintain official educational, financial, security, or administrative records.

Where deletion is applicable, we will take reasonable steps to delete or anonymize the relevant personal information in accordance with our retention requirements.

8. Access and Correction of Information

Users may contact the school to request correction of inaccurate or incomplete personal information associated with their account.

Requests may be subject to verification to protect the privacy and security of the account and other individuals.

9. Third-Party Services

The MITS App may use third-party technologies or services necessary for functions such as:

Such services may process limited information according to their respective privacy practices.

We review third-party services used by the App and take reasonable steps to ensure that such services handle information in accordance with applicable privacy and security requirements.

10. Advertising

The MITS App is intended to provide school-related educational and administrative services.

We do not use personal information collected through the MITS App to provide personalized advertising to students.

11. App Permissions

Depending on the features provided by the App, the MITS App may request certain device permissions.

Permissions are requested only when required for a particular feature or service.

The availability and purpose of permissions may change as the App is updated.

Users can manage applicable permissions through their device settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

When changes are made, we will update the "Last Updated" date shown at the beginning of this Privacy Policy.

Users are encouraged to review this Privacy Policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of personal information, please contact us.

14. Acceptance of This Privacy Policy

By accessing or using the MITS App, you acknowledge that you have read and understood this Privacy Policy.